SimpleAMS posts to Slack through an Incoming Webhook - the workspace-scoped URL Slack hands you for a single channel. Five steps end-to-end.
1. Create the webhook in Slack
- Open api.slack.com/apps and click Create New App → From scratch.
- Pick a name (e.g. "SimpleAMS Alerts") and the workspace you want to post into.
- Under Features, click Incoming Webhooks. Toggle it on.
- Click Add New Webhook to Workspace, pick the destination channel, and authorise.
- Copy the resulting
https://hooks.slack.com/services/...URL.
2. Paste it into SimpleAMS
- In your workspace, go to Settings → Integrations → Slack (or just hit
/integrations#slack). - Drop the webhook URL into Incoming webhook URL.
- Tick Enable Slack notifications and save.
3. Pick what gets posted
Four event groups, toggle independently:
- Assignments - check-out, check-in, device acceptance, reservation create/cancel.
- Asset changes - create / update / delete, bulk actions.
- Maintenance & audits - service logs and asset audits.
- Approvals - workflow requests and rejections.
- Daily alert digest - one rolled-up message per day with expiring licenses, warranties, overdue checkouts and audits due.
4. Verify
Easiest smoke test: open any asset and check it out to someone. Within a second or two Slack should show:
📦 [Acme] Maria Ivanova checked out DEMO-0103 → to Georgi
5. Troubleshooting
- Nothing arrives: confirm the webhook URL is intact (Slack shows it only once at creation - copy it again from the app dashboard if needed).
- Wrong channel: the URL is bound to one channel at creation. Re-issue if you want a different one.
- Spam: untick the chatty groups. Most teams enable Approvals + Daily alert digest only.
Want the same notifications in Microsoft Teams instead? See the Teams setup guide.
Share this article