SimpleAMS vs Freshservice
A focused Freshservice alternative for teams that need asset management, not a full service desk.
Freshservice is a capable ITSM suite - ticketing, change management and a CMDB - with asset management as one module. If you mainly need to know what hardware and software you own, who has it and what it costs, the full suite is more than you need and priced accordingly. SimpleAMS does asset and license management properly, at a flat price, without buying a service desk.
| Feature | SimpleAMS | Freshservice |
|---|---|---|
| What it is | IT asset & license management | Full ITSM suite (asset module) |
| Pricing model | Flat per plan | Per agent, tiered |
| Setup complexity | Minutes | Higher - suite configuration |
| License / seat tracking | Yes, first-class | Yes (higher tiers) |
| One-click offboarding | Yes | Via workflows |
| AI inventory assistant | Yes (Growth and up) | Add-on / higher tiers |
| Best for | IT teams that need ITAM | Teams that also need a service desk |
| Starting price | EUR 29/mo flat | Per-agent, scales up |
Where Freshservice shines
Full ITSM: service desk, ticketing, change/incident management and a CMDB, with a broad marketplace and enterprise reach.
Where SimpleAMS wins
Purpose-built ITAM at a flat per-plan price - asset tracking, QR scan, license seats, one-click offboarding, MDM sync and an AI assistant - without paying per service-desk agent for features you will not use.
Moving from Freshservice
Import assets by CSV (including a direct Snipe-IT export). Connect your MDM and HR system so devices and people sync automatically - live the same day.
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